How To Fix PS5 (Playstation) Error Code WS-116331-5?

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Here in this post, we will share the details for the PlayStation 5 (PS5) error code WS-116331-5 which reads “Your account may be temporarily suspended.”

As per our research, the error shows up when they try to use the Playstation network.

As per the official information shared on the Playstation support website, this error means that your account is temporarily banned because of some violation of Playstation terms.

The Playstation official support page shows that this is just a temporary ban, but as per our research majority of times this is a permanent ban, and there is no way to get back your account.

PS5 Error Code WS-116331-5

Fixes For PS5 Error Code WS-116331-5


If you are receiving this error then we first suggest you to try signing in to the Playstation account from any device other than your Playstation console, devices such as your phone, PC, etc.

In case you are unable to sign into your PlayStation account from your other device then this means that your account is suspended for the violation of any Playstation terms of service.

In case you want to know more about this account suspension then you should check your PSN email address, probably you will receive an email about this account suspension.

You can also learn more about the Playstation account suspension policy here.

We will also advise you to reach out to Playstation support to have a further inquiry about your account suspension. The PlayStation support team can check your account and give more clear answers about your account suspension.