Here in this article, we will share the details for the Star Citizen error code 5010.
The error reads “Installer error. An error has occurred during the installation process. Please report a bug if the problem persists. Make sure to include your logs.”
As per our research, the error occurs while installing Star Citizen, and there can be many different reasons for this error to occur such as using a VPN, the launcher needing admin rights, there are some corrupt or invalid files, etc.
Fixes For Star Citizen Error Code 5010
Fix 1: Make Sure You Are Not Using Any VPN
The first thing we suggest is that if you are using a VPN while installing Star Citizen then consider disabling it and then try to install the game again.
Many users have shared that they received this error because they were using a VPN so if you are using one then make sure to disable it and then restart your device at last check for the error again.
Fix 2: Make Sure To Run The Launcher As The Administrator
If there is no VPN involved in your case or you’ve already tried disabling it but still getting the error then consider running the launcher as administrator.
Here is how to run the launcher as an administrator.
- Go to the App or game that you want to start as an Administrator.
- Right-click on the Application.
- Select Run as administrator.
Fix 3: Try Verifying File
If the error persists then we advise you to consider verifying the game or launcher files to make sure there are no corrupt or invalid files.
Fix 4: Try Deleting The Live Folder Under Star Citizen
If you still get the error then you can consider deleting the Live folder under the game folder.
You need to simply access the game folder which by default should be: ProgramFiles/Robert Space Industries/StarCitizen. Once you are under the game folder consider deleting the live folder, and this should fix the issue.
Fix 5: Try Deleting The Files And Install Again
At last, if you are done with all the above suggestions but still have the error then consider deleting the game files under your device, and then consider installing the game again.
Here are the steps you need to take:
- Close the launcher.
- Restart your device.
- Navigate to the Game folder and delete it.
- Then Restart your device again.
- Then try to reinstall the game.