Here in this post, we will share the details for the Guild Wars 2 error code 3023:1012:7:401.
As per our research this error generally stops the users from logging in to their account, and because of that users cannot access the game.
According to our research, this is an account block issue. In case you have an alternate account then try logging in with that, this will ensure whether the issue is with your account or if there is something else.
In case you are able to log in with an alternate account then this means that your account has some kind of suspension.
Fixes For Guild Wars 2 Error Code 3023:1012:7:401
As we have mentioned above, this error is related to account suspension/ban. To make sure if this is the case with you or not you can try logging in with any alternate account.
In case you can easily log in with any other account then you should reach out to the game support to report this problem.
In case you were not involved in any kind of policy violation then you can probably get your account back. In case this is not an account suspension, even in that scenario the game support can help you and give you more clarity.
The easiest way to reach out to the game support is to create a support ticket, but as you can’t log into your account it is impossible to create a support ticket. In that case, you can send the developers an email at support@arena.net.
If you reach out to the support, please make sure to provide the following details.
- Your account name (your email address).
- Your first and last name.
- Your date of birth is listed on your account.
- Your Guild Wars 2 Serial Code.
- Your display name (including the 4-digit number after the name, such as “Gamer.1234”)
- A detailed description of your problem along with the error code you are receiving.